Terms & Conditions

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Standard Terms & Conditions for Sale of Goods


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Prices available on the online store may not be the same as in store prices and cannot be quoted, Prices on the online store are only valid if purchased through the online store and not through individual branches.

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In this document the following words shall have the following meanings:

  1. Buyer” means the organization or person who buys Good
  2. Goods” means the articles to be supplied to the Buyer by the Seller
  3. Intellectual Property Rights” means all patents, registered and unregistered designs, copyright, trade marks, know-how and all other forms of intellectual property wherever in the world enforceable
  4. Seller” means Security Superstore

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  1. These Terms and Conditions shall apply to sales of Goods by the Seller to the Buyer to the exclusion of all other terms and conditions referred to, offered or relied on by the Buyer whether in negotiation or at any stage in the dealings between the parties, including any standard or printed terms tendered by the Buyer, unless the Buyer specifically states in writing, separately from such terms, that it wishes such terms to apply and this has been acknowledged by the Seller in writing.
  2. Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller.

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  1. The price shall be the Recommended Retail Price less agreed discount, unless otherwise agreed in writing between the parties. The price is inclusive of VAT but excludes shipping and handling and any other applicable costs.
  2. Credit terms may be offered subject to satisfactory credit vetting of the Buyer by the Seller. The offer of credit will be at the sole discretion of the Seller.
  3. Payment will be required before release of goods by the Seller and is due within two (2) working days of placement of order.
  4. If payment of the price or any part thereof is not made by the due date, the Seller shall be entitled to:
    1. Cancel the sale without notice and without incurring any liability whatever to the Buyer for non-delivery or any delay in delivery.
    2. Refuse to make delivery of any undelivered Goods without incurring any liability whatever to the Buyer for non-delivery or any delay in delivery

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Any description given or applied to the Goods is given by way of identification only and the use of such description shall not constitute a sale by description. For the avoidance of doubt, the Buyer hereby affirms that they do not in any way rely on any description when entering into the contract.

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Where a sample of the Goods is shown to and inspected by the Buyer, the parties hereto accept that such a sample is representative in nature and the bulk of the order may differ slightly as a result of the manufacturing process.

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Risk in the Goods shall pass to the Buyer upon receipt of the goods. Where the Buyer chooses to collect the Goods itself, risk will pass when the Goods are entrusted to the Buyer or set aside for its collection, whichever happens first.

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  1. Unless otherwise agreed in writing, delivery of the Goods shall take place at the address specified by the Buyer on, or as close as possible to the date specified by the Seller. The Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
  2. If the Seller is unable to deliver the Goods because of actions or circumstances under the control of the Buyer, then the Seller shall be entitled to place the Goods in storage until such times as delivery may be affected and the Buyer shall be liable for any expense associated with such storage.
  3. The Seller will endeavour to dispatch the product/s within three (3) working days of receiving payment in full however If the Seller is unable to deliver the Goods due to delay or failure resulting from events or circumstances outside the Sellers reasonable control then and the Seller will not be held liable.
  4. Shipping is charged separately and by placing an order the Buyer agrees to pay the stated shipping fees for the order.
  5. Any damages or duplicated orders should be reported to the Seller within seven (7) days of signed receipt to enable replacement or refund.  ALL returns are subject to our return of goods policy within this contract
  6. The Collect from participating branch option is strictly subject to stock availability within that specific store.  Please contact online sales on 0710338669 or email onlinesales@securitysuperstore.co.za to inquire whether or not your nearest store is a participating collection store before you place your order.

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  1. All goods are sold on a firm sale basis, i.e. the Seller will not take back any goods not required or sold by the Buyer, unless otherwise agreed, in which case the following terms apply.
  2. Any returns must be authorized by a representative of the Seller before any credit will be given.
  3. Where the Seller agrees to accept the return of goods they are to be undamaged, unopened and in their original packaging. The Seller will not be obliged to accept any goods that are damaged in any way. The Seller will only accept returns that appear in the Sellers current Publication List.
  4. A 10% handling fee will be charged for all returned goods.
  5. The Seller will arrange for collection of the goods from the Buyer at the buyers cost, the Buyer will be refunded where applicable.
  6. Credit of amounts due or paid in will only be given for goods that are in saleable condition.
  7. Buyer will be responsible for the cost of carriage and will ensure that the product/s are carefully packaged to avoid any damage in transit.

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  1. The Seller shall not be liable for any all loss or damage suffered by the Buyer in excess of the contract price.

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The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its obligations. If the delay persists for such time as the Seller considers unreasonable, it may, without liability on its part, terminate the contract.

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Nothing contained in these Terms and Conditions shall be construed as establishing or implying any partnership or joint venture between the parties and nothing in these Terms and Conditions shall be deemed to construe either of the parties as the agent of the other.

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The contract between the Buyer and Seller for the sale of Goods shall not be assigned or transferred, nor the performance of any obligation sub-contracted, in either case by the Buyer, without the prior written consent of the Seller.

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The failure by either party to enforce at any time or for any period any one or more of the Terms and Conditions herein shall not be a waiver of them or of the right at any time subsequently to enforce all Terms and Conditions of this Agreement.

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If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.

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This Agreement shall be governed by and construed in accordance with the laws of South African and the parties hereby submit to the exclusive jurisdiction of the South African courts.